- How much does shipping cost within Malaysia?
West Malaysia: RM10
East Malaysia: RM20
Shipping time: 5-7 business days
- Do you have next day delivery?
Yes, next day delivery is available for orders within Malaysia only.
- Do you ship internationally?
Yes, we do.
Singapore: est. SGD12 (RM40)
Shipping Time: 4-7 working days (GDex, J&T, SF Express)
*If your purchase is approx. SGD240 (RM750) and above, you’ll be entitled to FREE SHIPPING.
Rest Of The Countries: est. USD25 (RM100) & above.
Shipping time: 7-14 working days (Aramex, DHL).
*If your purchase is approx. USD213 (RM900) and above, you’ll be entitled to FREE SHIPPING.
- Do I need to pay customs, duties and taxes?
For international shipping, kindly note that import duties, taxes, and customs charges apply and differ by country. These charges are not included in Miniface’s shipping costs and are your responsibility. Please check with your local customs office to find out these additional costs before making your purchase.
- Where can I track my order?
We will provide you with a tracking number in your confirmation email. You may track your order via our shipping website.
- How long does processing and shipping take?
Most orders are processed within 24 hours of receipt (not including weekends or public holidays). Due to the coronavirus pandemic, do note that delivery dates might be affected by delays. Orders placed on Saturday and Sunday will be processed on the following Monday. Rush Shipping orders will be processed and shipped on the same day if received by 9am PST.